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This page may answer your questions about shipping and down-loading your order.
- If you do not receive your order or an e-mail confirmation within a reasonable period of time, please contact us at 858 484-0220. We make every effort to ship orders the same day or the next day whenever possible. However, if we’re out of the office teaching a workshop or in session, it may be an extra day or so before we can ship. Drop-ship orders are normally shipped within 48 hours.
- Orders for products offered through our Free Conference Calls are not stocked and may take 2-4 weeks for delivery.
- For some down-loadable products, you may have been directed to a download page. Most down-loadable items are available by logging in to your VoiceActing account here. If you ordered a down-loadable product such as an eBook and you were not forwarded to the download page, please log in to your account. If you cannot find your purchase, please send us an e-mail or call us at 858.484.0220 to let us know and we will make sure your product is added to your account.
- If you registered for a VoiceActing Academy P.I.E. workshop , 3-Day Masters Class, or VOICE event and you did not receive a link to the Registration Package PDF file for that event, please contact us by calling 858.484.0220.
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