Changing or Canceling Your Membership

If you’re just here to see what’s on this page, that’s OK.  It’s important to know how to do these things.

Effective January 1, 2012, we are offering the Producer level of membership only. Members joining at the Actor or Director levels prior to December 31, 2011 will continue to have access to their membership areas and their membership will renew at their current level. To upgrade from Actor or Director to Producer, please follow the instructions below.

CANCELLATION OR CHANGING YOUR MEMBERSHIP LEVEL - UPGRADING OR DOWNGRADING:

Because your Conductor’s Club membership is a month-to-month subscription, you may cancel, upgrade or downgrade at any time. However, we suggest you make your account change as close to the renewal date as possible. Changes made to your subscription more than three days either side of your renewal date may result in a nonrefundable subscription charge. (It’s a PayPal thing!) Call us with any questions about this.

Any changes in your membership will require canceling your current member level and joining at the new member level. Because our membership system is automated, it will automatically clear your membership history if you simply cancel and rejoin.

To avoid losing your membership status or access to downloads, please call us at 858 484-0220 if you wish to upgrade or downgrade your membership. Unfortunately, we cannot handle membership changes via email.

INSTRUCTIONS FOR CANCELING CONDUCTOR’S CLUB MEMBERSHIP:

if you’re really here to cancel your membership, we want you to know that we understand... but we’ll miss you just the same.

If you would take just a moment before canceling your membership, we’d really appreciate your comments and any feedback you might care to offer. If we did (or didn’t do) something that is causing you to cancel, we’d really like to know what it is so we can address it. Your comments will be handled in strict confidence.

Please click here to send us your comments.

Before going any further, you should know that canceling your membership will remove all items in your account that pertain to your Conductor’s Club membership. This includes access to member areas of our web sites, access to downloadable files, access to member blog posts, and other support services.

Your free basic membership account will remain active, and you will still be able to subscribe to our free conference calls. If you wish to have your membership completely deleted from our database, please call us at 858.484.0220.

Should you decide to rejoin Conductor’s Club after canceling, your renewal will be at the current membership rate. If you joined as a Charter Member, your Charter Member status will be terminated upon cancellation.

HOW TO CANCEL YOUR MEMBERSHIP:

With all that said, canceling your membership is as simple as stopping your PayPal or credit card recurring payment. Log in to your PayPal account to stop your recurring payment to VOICE-VoiceActing, LLC. If you paid by credit card outside of PayPal, you may need to contact your credit card company. Either way, please let us know you are canceling so we can make sure you are not unnecessarily charged in the future.

If you have any problems with your cancelation, please call us at 858 484-0220 during business hours only, M-F, 10am to 5pm. If we are unable to take your call right away, we’ll get back to you as soon as possible.

INSTRUCTIONS FOR RENEWING YOUR MEMBERSHIP AFTER CANCELING:

Renewing your member is as simple as going to the Join the Club page of this website and selecting the membership level at which you wish to renew.

• If you are renewing at a higher membership level, you will have access to all benefits of the lower levels.
• If renewing at a lower level, any items pertaining to your former higher membership level will no longer appear in your account and will no longer be accessible through your account login.
• IMPORTANT: If you are upgrading your membership to a higher level, we highly recommend calling us first to make sure that you don’t lose any of your member benefits.